FAQ
The Ins And Outs of Our Cleaning Services
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What cleaning services do you offer?We offer a range of residential cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like laundry and carpet cleaning.
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How do you charge for your services?Our pricing is based on the size of your home and the type of cleaning service you choose. We offer free estimates either over the phone or through a home visit, depending on your preference.
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What is your cancellation policy?We request that you cancel or reschedule at least 24 hours in advance. Cancellations made less than 24 hours before an appointment may be subject to a cancellation fee.
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Do I need to be home during the cleaning?It is not necessary for you to be home during the cleaning as long as our cleaners have proper access to your property. We ensure all our staff are thoroughly vetted for your peace of mind.
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How do you ensure quality in your cleaning services?Our team members undergo rigorous training and regular performance evaluations to maintain high standards. Additionally, we follow up with our clients to ensure satisfaction with every clean.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We understand that trust is key when it comes to hiring a cleaning service. That's why we offer a secure payment system that ensures your peace of mind. Your payment will be held on your debit/credit card until the cleaning service is completed and you confirm that you're satisfied with the results. This way, you can rest assured that you'll only pay for a job well done.
Cancellation Policy
Please note that cancellations must be made at least 24 hours to the appointment time. Thank you for your understanding.
Satisfaction Guarantee
We are committed to ensuring that our customers are completely satisfied with the services we provide. If for any reason you are not satisfied, please do not hesitate to contact us and we do everything we can to make right.